reservation (n)
/ˌrez.əˈveɪ.ʃən/
an arrangement by which something such as a room in a hotel or a seat in a theatre is kept for you to use later
chain (n)
/tʃeɪn/
a group of businesses such as shops, hotels, or restaurants that all belong to the same person or company
service (n)
/ˈsɜː.vɪs/
A service is a business that provides something for people but does not produce goods.
concierge (n)
/ˌkɒnsiˈeəʒ/
someone who is employed in a hotel to help guests arrange things, such as theatre tickets and visits to restaurants
room service (n)
/ruːmˈsɝː.vɪs/
a hotel service that provides food and drink to guests in their rooms
reception (n)
/rɪˈsep.ʃən/
the place in a hotel or office building where there is someone whose job is to welcome visitors
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