bother (v)
/ˈbɒð.ə(r)/ 

làm phiền, quấy rầy

to annoy or cause problems for someone

facsimile (n)
/fækˈsɪm.ɪ.li/

bản sao, máy fax

an exact copy, especially of a document

Flower Telegram Service (phrase)
/flaʊər ˈtel.ɪ.ɡræm ˈsɜː.vɪs/

dịch vụ điện hoa

service related to send flower to someone or somewhere

punctuality (n)
/ˈpʌŋk.tju.əl/

sự đúng giờ

situation of arriving, doing something, or happening at the expected, correct time; not late

recipient (n)
/rɪˈsɪp.i.ənt/

người nhận

a person who receives something

Proportion (n)
/prəˈpɔː.ʃən/ 

tỉ lệ

the number or amount of a group or part of something when compared to the whole

commune (n)
/ˈkɒm.juːn/ 

xã

in some countries, a unit of local government

Express Mail Service (phrase)
/ɪkˈspres meɪl ˈsɜː.vɪs/

dịch vụ thư chuyển phát nhanh

service that sends mail somewhere very quickly

Express Money Service (phrase)
/ɪkˈspres ˈmʌn.i ˈsɜː.vɪs/

dịch vụ chuyển phát tiền nhanh

service that sends money somewhere very quickly

dissatisfaction (n)
/dɪsˌsæt.ɪsˈfæk.ʃən/ 

sự không hài lòng

feeling of being not pleased with something

satisfaction (n)
 /ˌsæt.ɪsˈfæk.ʃən/ 

sự hài lòng

a pleasant feeling that you get when you receive something you wanted

courteous (adj)
/ˈkɜː.ti.əs/ 

lịch sự

polite and showing respect

digit (n)
/ˈdɪdʒ.ɪt/

con số

any one of the ten numbers 0 to 9

Mail and Parcel Service (phrase)
/meɪl ænd ˈpɑː.səl ˈsɜː.vɪs/

dịch vụ chuyển phát thư và bưu phẩm

service that sends mail and parcel to somewhere

spacious (adj)
/ˈspeɪ.ʃəs/

rộng rãi

large and with a lot of space

Press Distribution (phrase)
/pres ˌdɪs.trɪˈbjuː.ʃən/

dịch vụ phát hành báo chí

service related to deliver press media

Messenger Call Service (phrase)
/ˈmes.ɪn.dʒər kɔːl ˈsɜː.vɪs/

dịch vụ điện thoại

service related to phone call

notify (v)
 /ˈnəʊ.tɪ.faɪ/

thông báo

to tell someone officially about something

secure (adj)
/sɪˈkjʊər/ 

an toàn đảm bảo

able to avoid being harmed by any risk, danger, or threat

coward (n)
/ˈkaʊ.əd/

kẻ hèn nhát

a person who is not brave and is too eager to avoid danger, difficulty, or pain